Training package for users of the University Dynamics 365 CRM system.

Use this training to learn how to use the system or refer back to the training as a refresher.

The Digital Skills Group is a collective of teams across the University who are supporting development of digital skills for both students and staff. This Moodle course brings together the work they are doing into one place for ease and visibility.

You can use OneNote to keep and organise your notes, record ideas and information on the go, collaborate with colleagues, and access your notes from anywhere.

With OneNote, you can jot down handwritten or digital notes and enrich them with multimedia content like online videos, audio files, and even Screen Clipping.

It’s like having an electronic notebook that you can carry everywhere but with the added benefits of search tools, to-do lists, and collaboration features.

This training package is essential for all users of the University Dynamics 365 CRM system and must be completed prior to being granted access to the system.

If you have not submitted a request for access to the CRM, please do so using the access request form. You may continue with this training package whilst account authorisation is pending.